Warranty Service

We have faith in our production team and belived our goods have a great sustainability and last longer than anyone else. So, we will not stingy but provide longer warranty period.

SSCUS Store Warranty Details

Frequently Asked Qustions (FAQs)

First of all, it is a must to take a picture on the defect part and show to us as prove. Without a single picture as prove, we will not proceed with your warranty claim.

Please read through our warranty details before submitting your claim to avoid waste of time or effort in either of the parties.

Please submit your warranty claim through this email, [email protected]
If the warranty claim is accepted from our side, we will be fully responsible to bare all the cost such as shipping cost, replacement parts, replace a new unit, etc.

It's vary from everyone, some people take good care of the gaming chair but some is not.

But we can confirm all our gaming chairs are built with high quality materials that makes the gaming chair even durable and sustainable.